summary

luxembourg center, centre
temporary

specialism
it
contact
alessandro wagner, randstad luxembourg
contact email
it@randstad.lu
reference number
24190

job details

Key Responsibilities:

Implement and manage a service desk system using Atlassian tools (JSM, Confluence).
Automate service desk processes to improve efficiency.
Provide user support and follow up on service desk tickets.
Document workflows and procedures related to Atlassian solutions.
Candidate Profile:

Expertise in Atlassian solutions (JSM, Confluence).
Experience in service desk implementation and automation.
Strong technical skills and problem-solving capabilities.

Duration: 3 months (until the end of the year)
Location: Esch-sur-Alzette, Luxembourg

Job Description:
For one of our clients, we are seeking an Atlassian Solutions Expert to assist in implementing and automating a service desk solution using Atlassian tools. You will work primarily with Jira Service Management (JSM) and Confluence to enhance support processes.

Key Responsibilities:

Implement and manage a service desk system using Atlassian tools (JSM, Confluence).
Automate service desk processes to improve efficiency.
Provide user support and follow up on service desk tickets.
Document workflows and procedures related to Atlassian solutions.
Candidate Profile:

Expertise in Atlassian solutions (JSM, Confluence).
Experience in service desk implementation and automation.
Strong technical skills and problem-solving capabilities.

experience
EXPERIENCE 1 AN - 2 ANS

applying is super simple.
Click the "apply now" button, create a profile and tell us why you are the best candidate for the job.
you receive a confirmation email.
That way you know that we are processing your application. In concrete terms, this means we are evaluating how your profile fits the requirements of the job.
you are an eligible candidate!
Then we contact you. We go over your CV together and discuss the next steps in your application process (interview, testing, references...).
we present your CV to our client.
We explain to the client why you are the perfect candidate. As soon as we receive the client's feedback - sometimes that can take several weeks - we update you.
is the company enthusiastic?
...et vous l'êtes toujours également ? Vous pouvez alors signer le contrat et sabler le champagne!